Free tools for social media teams
Help customers choose a size with the right measurements
A size label is not enough to recommend a fit. Start with the specific product, its size guide and the measurements your team is allowed to use. Explain uncertainty instead of guaranteeing a perfect fit.
No sign-up required
Facts to confirm first
Exact product and variant, measurement units, current size guide, fit description and any approved measuring instructions.
Example public reply
For [product], please compare [relevant measurement] with our size guide: [link]. This style has a [verified fit description] fit. If you are between sizes, our team can help you compare the measurements.
Example private reply
Which product are you considering? You can share the relevant measurements privately, if you are comfortable doing so, or use the guide at [link]. We will help compare them with the product measurements.
Replace bracketed fields with facts from your own policy before sending.
Choose a product-specific answer
A general brand size guide may not cover every cut or material. Identify the exact item before advising on measurements. If two products fit differently, explain the verified difference rather than assuming the same label means the same fit.
Make measuring practical
Name the measurement that matters, the unit and where to find the measuring instructions. Keep personal measurements out of a public thread. For a simple question, a direct link to the right section is often more useful than a long reply.
Close the loop without pressure
If the customer remains unsure, offer a human comparison or point to the published exchange policy. Do not use an exchange promise to conceal uncertainty or imply that every purchase is eligible.
Avoid promising
Do not infer a size from someone’s appearance, make body judgements or guarantee that a size will fit.
Escalate when
Measurements fall between sizes, product information conflicts or the customer has a fit concern the guide does not answer.
Prepare your own reply
Your draft
For [product], please compare [relevant measurement] with our size guide: [link]. This style has a [verified fit description] fit. If you are between sizes, our team can help you compare the measurements.
Continue with Blabla
Check the facts and recipient before sending. This tool prepares wording; it does not look up orders or send messages.
Handle real customer questionsSources and scope
The examples are illustrative. Shopify Inbox and Wix Inbox are separate native products; using these templates does not connect Blabla to your store.
Shopify Inbox · Wix Inbox