There is no off switch for most advertisers
Meta’s help center says anyone who can see your Facebook or Instagram ad can comment on it.
Dark posts hide the problem
Unpublished ad posts do not appear in your Page feed. Include them in your review and check the comments on the original ad.
Spam can distract from your offer
Scam links and fake giveaways can appear beside genuine questions. Remove the harmful content while keeping useful conversations open.
Founder @Coben Dubai
Hide instead of delete
A hidden Facebook comment remains visible to its author and their friends. Review the context before hiding: a complaint may need a reply instead.
AI filters, not only keyword lists
Combine AI moderation with your keyword rules. Check hidden comments regularly and adjust rules that also catch legitimate criticism.
Answer the buyers
Answer product questions from your approved FAQ. When someone requests a link with your keyword, send it through a supported private-message workflow.
Set rules for your campaigns
Separate scam links, impersonation and abuse from questions about price, delivery or a disappointing experience. Review ambiguous cases with your team.
Log in with Meta in a few clicks.
Uses Meta’s official API.
Organic, boosted and dark-post comments in one inbox.
Start from a ready brand-protection rule.
Add competitor names, links and keywords.
Apply each rule to ads, organic posts or both.
Rules handle matching comments automatically.
Filter the inbox on hidden comments.
Show one again if a rule was too strict.
Ad comment moderation: your questions
Can you turn off comments on Facebook ads?
Is it better to hide or delete comments on ads?
Where do dark-post comments show up?
Which plan includes ad comment moderation?
Can I use different rules for ads and organic posts?
