Last Updated: October 8, 2026

Welcome to Blabla

Thank you for choosing our solution to optimize your social media management and engagement. Please read these Terms of Use (the “Terms”) carefully before using our service, accessible via https://www.blabla.ai and our associated platforms (the “Service”). These Terms form a legal agreement between you and Blabla. By downloading, installing, or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including Blabla’s Privacy Policy and any additional terms we may provide.

1. Service Overview

Blabla provides tools to:

• Schedule posts.

• Analyze social media performance.

• Reply to comments and messages.

Blabla only uses social media data to deliver and improve these features, in compliance with third-party platform policies.

2. Eligibility

To use our Services:

• You must be at least 18 years old.

• Your use must comply with local laws and the rules of third-party platforms (Google, Facebook, TikTok, etc.).

3. Account Creation

• An account is required to access the Services.

• You must provide accurate information and keep it up to date.

• Notify us immediately at [email protected] in case of a security issue.

4. Payment Terms

Some features are paid:

• Payments are non-refundable and made in EUR or USD.

• Please review our pricing regularly at https://blabla.ai/pricing.

5. User Data and Compliance with Third-Party Platforms

• Data Collected: We only collect data necessary to provide our services (e.g., comments, posts, metrics).

• Usage Limits: Data is never used for advertising purposes or transferred to third parties, except when strictly necessary for the operation of the Service (hosting, support).

• Compliance: Blabla.ai strictly follows the policies of partner platforms (Google API, YouTube API, TikTok API, etc.) and uses the data solely for the described features.

6. License for Blabla Services

Blabla grants you a non-exclusive, non-transferable license to use the Service, subject to compliance with these Terms. Any modification, distribution, or derivative use of our Service without written authorization is prohibited.

7. User Content and Responsibilities

• Content Ownership: You retain ownership of your content while granting Blabla a worldwide license to use it within the Service.

• Responsibility: You are responsible for all content shared through our platform. You agree not to use Blabla to:

  • Publish illegal or harmful content.

  • Infringe on third-party rights.

  • Generate harmful AI content.

Note: Blabla is not responsible for AI-generated responses; you must manually approve responses before publication.

YouTube Terms of Service (Required)

If you connect or use YouTube features through the Service, you acknowledge and agree that your use is also subject to the YouTube Terms of Service (https://www.youtube.com/t/terms). By using our API Client with YouTube, you agree to be bound by the YouTube Terms of Service.

8. Integration with Third-Party Services

Blabla integrates with various third-party platforms, including YouTube, Instagram, and Facebook.

Important notes on YouTube API integration:

• YouTube API Services: Our Service uses YouTube API Services to enable YouTube features. By using YouTube features through the Service, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).

• Google Privacy Policy: Regarding YouTube data, please note that Google’s Privacy Policy applies. You can review it at https://policies.google.com/privacy.

• Data Access Disclosure: We clearly document which YouTube data we access (e.g., performance metrics, video comments) on our website and within our application.

• Revoking Access: Users can view, manage, or revoke their YouTube API authorizations at https://myaccount.google.com/connections?filters=3,4&hl=en or via our integrated revocation feature, where applicable.

You must also comply with the specific terms of all third-party services integrated with our Service. Blabla is not responsible for malfunctions or changes to these third-party services.

9. Data Privacy and Security

We are committed to protecting your data by implementing strict technical and organizational measures. Our Privacy Policy provides detailed information about our data practices, including:

• YouTube API Data: How data accessed through YouTube is used.

• Reference to Google’s Privacy Policy: For data processed by Google via YouTube API services, please refer to Google’s Privacy Policy.

• Revoking Access: Clear instructions are provided on how to view and revoke access tokens, either through our integrated options or via your Google account at https://myaccount.google.com/connections.

When you use the Service to process personal data of third parties, Blabla acts as your processor under the data processing agreement set out in Section 15.

10. Prohibited Conduct

You may not use the Service for:

• Fraudulent or illegal activities.

• Disrupting networks or systems.

• Bulk data extraction (scraping) without authorization.

11. Termination

Blabla.ai may suspend or terminate your access to the Service in cases of:

• Violation of the Terms.

• Non-compliance with third-party platform rules.

Certain obligations (e.g., regarding content rights) will survive termination of the Service.

12. Limitation of Liability

Blabla.ai provides the Service “as is” without express warranties. We cannot be held liable for damages resulting from your use of the Service.

13. Changes to the Terms

Blabla.ai reserves the right to modify these Terms. Updates will be posted on our website, and continued use of the Service constitutes acceptance of the changes.

14. Dispute Resolution

Any dispute related to the Terms will be resolved through arbitration or before the competent courts of Levallois-Perret, France.

15. Data Processing Agreement (Article 28 GDPR)

This section is the data processing agreement between you and Blabla required by Article 28 of Regulation (EU) 2016/679 (GDPR). It forms part of these Terms and applies without a separate signature.

• Roles: For the personal data that Blabla processes on your behalf through the Service, in particular the comments, messages, mentions and public profile information of the people who interact with the social accounts you connect (“Customer Personal Data”), you are the controller and Blabla is your processor. For the data of your own users (account, billing, support and usage data), Blabla acts as an independent controller, as described in its Privacy Policy. You are responsible for the lawfulness of the processing you instruct, including its legal basis and informing the people concerned.

• Processing: Blabla processes Customer Personal Data to provide the Service: collecting it through the platforms’ official APIs, storing and organising it, classifying it (including with AI), hiding, deleting or replying to comments and sending messages on your behalf according to your settings, and producing statistics. It concerns the people who interact with your connected accounts, your team members for the content they produce in the Service, and anyone whose data you add to your knowledge base or automations. The data includes platform identifiers, usernames, profile pictures and public profile information, the content of comments, messages and mentions (including media), dates, context and labels generated by the Service. Blabla does not seek to process special categories of data, but freely written messages may contain them. Processing lasts for the term of your subscription.

• Instructions: Blabla processes Customer Personal Data only on your documented instructions, which are these Terms and the settings you configure in the Service, including with regard to transfers outside the European Economic Area, unless Union or Member State law requires otherwise; in that case, Blabla informs you beforehand, unless that law prohibits it. Blabla informs you immediately if it considers that an instruction infringes data protection law. Blabla does not use Customer Personal Data for its own purposes, does not sell it, does not use it for advertising and does not use it to train AI models.

• Confidentiality and security: The people authorised to process Customer Personal Data are bound by confidentiality. Blabla implements the technical and organisational measures described in the “Data Security” section of its Privacy Policy, in accordance with Article 32 GDPR.

• Sub-processors: You give Blabla a general authorisation to engage sub-processors. Their current list and location are published in the Privacy Policy. Blabla informs you by email at least 30 days before adding or replacing one; you may object on reasonable data protection grounds within 15 days and, if no solution is found, terminate the Service without penalty. Blabla imposes the same data protection obligations on its sub-processors by written contract and remains liable for them.

• Transfers: Customer Personal Data is stored in the European Union. When a sub-processor processes it outside the European Economic Area, the transfer relies on an adequacy decision (including the EU-U.S. Data Privacy Framework) or on the European Commission’s Standard Contractual Clauses.

• Assistance: Taking into account the nature of the processing, Blabla helps you respond to requests from data subjects and comply with Articles 32 to 36 GDPR (security, breach notification, impact assessments and prior consultation). Blabla forwards to you any request it receives directly from a data subject.

• Personal data breaches: Blabla notifies you without undue delay, and where feasible within 48 hours, after becoming aware of a breach affecting Customer Personal Data, with the information required by Article 33(3) GDPR.

• End of the Service: Before the end of your subscription, you may request a copy of Customer Personal Data. Blabla deletes it within 30 days after the end of the Service, unless the law requires it to be kept; copies in backups are deleted as backups are overwritten. Content published on the platforms on your behalf remains subject to their terms.

• Audits: Blabla makes available to you all information necessary to demonstrate compliance with Article 28 GDPR, including by answering your reasonable security questionnaires, and allows audits by you or by an independent auditor bound by confidentiality, at most once a year with 30 days’ notice (except after a breach or at the request of a supervisory authority), at your expense and without access to other customers’ data.

• Precedence: In case of conflict between this section and the rest of these Terms regarding Customer Personal Data, this section prevails.

16. Contact

For any questions or requests, please contact us:

• Email: [email protected]

• Address: 11 rue Chaptal, 92300 Levallois-Perret, France