Context
With thousands of customers asking about products, sizing, and availability, many questions went unanswered. Slow replies meant missed sales and lost revenue opportunities. Blabla helps Galeries Lafayette reply instantly, support buyers, and convert more visitors into paying customers.
Results
more assisted sales
Faster answers helped more customers complete their purchase.
faster response time
Quick replies removed doubts and boosted conversions.
fewer missed leads
All buying requests are handled, even during busy hours.
High demand but slow customer responses
The team struggled to answer product questions quickly enough. Delayed replies caused customers to drop off before completing their order.
Lost sales
from unanswered messages
Important buying questions were missed, especially during peak periods. Each missed message meant a potential sale lost.
Hard to manage conversations across platforms
Product requests came from Instagram, Facebook, TikTok, and more. Switching between platforms made it difficult to keep track and convert interest into action.
Instant replies that help customers buy
Blabla gives fast, clear answers about products, delivery, and stock. Customers get what they need to complete their purchase confidently.
All sales questions in one single place
Every message and comment is centralized. The team can react instantly and support more customers without missing any opportunity.
Higher conversions with less effort
Automation handles repetitive questions, saving time and speeding up replies. This leads to more completed orders.
Unify all your comments and DMs into one smart inbox
Manage all your interactions from one place. Centralize every comment, message, and mention in a single, clean dashboard.
Reply to comments and DMs on autopilot with an AI trained to your brand voice
Deliver instant replies powered by AI. Save time while keeping your unique tone consistent across every channel.
Save time, increase ROAS
With AI-driven replies and automation, your team saves hours every week while maintaining the high engagement that drives ad performance.
Block negative conversations automatically, keep your reputation safe
Filter and hide toxic or irrelevant comments in real time. Protect your community and maintain a positive brand.
Todo
Done
In progress
Archived

3h
0 Like
Reply

6h
1 Like
Answer
3 Likes
Answer

DM
Comments
David
Sarah
Julian
Manage all interactions easily with your entire team
Manage in one place. Assign, comment, and resolve faster with a streamlined workflow.
$129,000
+20%
vs last week
Total revenue earned
Monthly
revenue split
Stay instantly updated on your new achievements
Measure clicks and conversions in real time. See where traffic comes from and what drives results.
No credit card required
Cancel in 1 click
Set up in minutes
24/7 support






