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Free tool · Customer replies

Turn your product facts into a useful reply

A delivery question under an Instagram post should get an accurate answer. Add the wording your team has approved, choose a tone and prepare a public reply plus a private-message draft.

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Comments
C
@camille.v
Hi! Do you ship to Belgium? 🇧🇪
From your FAQ: shippingTone: friendly
Suggested reply
Yes! We ship to Belgium in 2 to 4 days, and returns are free for 30 days. Happy shopping 💜
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Your inputs

Dispatch time, destination coverage, carrier estimate, cutoff time and the current shipping-policy link.

Paste only facts you have checked. Leave out customer names, order numbers and private details.

Works in your browser. Your inputs are not sent to Blabla.

Your draft

This is a template-based reply builder. It uses the answer you provide; it does not infer facts, check live inventory or inspect orders. If the facts are missing, it asks for a human check.

How to use this

  1. Choose the question type and paste the approved answer.
  2. Add the relevant product or policy link if you have one.
  3. Copy the draft, check the facts and send it through the appropriate channel.

What this tool does

This is a template-based reply builder. It uses the answer you provide; it does not infer facts, check live inventory or inspect orders. If the facts are missing, it asks for a human check.

Common questions

Does it use AI to invent an answer?

No. It assembles your approved wording into a reply. Facts and policy decisions stay under your control.

Can I use it with Shopify or Wix?

Yes, you can use the wording wherever you answer customers. This tool does not connect to either store or retrieve order information.

Can it send a DM automatically?

No. Copy the draft and review it. Blabla has separate supported automation workflows that require a connected account and the appropriate permissions.

Continue with Blabla

Check the facts and recipient before sending. This tool prepares wording; it does not look up orders or send messages.

Handle real customer questions

Sources and scope

The examples are illustrative. Shopify Inbox and Wix Inbox are separate native products; using these templates does not connect Blabla to your store.

Shopify Inbox · Wix Inbox