You can turn passive viewers into tracked leads from IG Stories—without adding more hours to your week. Most teams treat Stories as ephemeral content, then wonder why engagement is inconsistent, replies pile up unanswered, and stakeholders ask for proof of ROI. If you’re juggling manual DMs, unclear creative formats, and no repeatable workflow, that frustration is familiar—and fixable.
This playbook hands you a practical, action-first system: ready-made content templates and posting cadences, exact sticker and CTA usage that sparks replies, copy‑paste DM funnels to qualify and capture leads, plus batching and scheduling workflows to reclaim time. Follow the step-by-step examples and plug-and-play scripts to automate moderation and lead capture, measure Story performance, and start scaling Stories fast—without burning extra hours or guessing what works.
Introduction: What IG Stories Are and Why They Matter
Instagram Stories are short vertical posts that appear at the top of the app for 24 hours, designed for ephemeral, sequential viewing. Unlike feed posts that live permanently on your profile or Reels that prioritize discovery and looping playback, Stories are meant for real-time moments and swipe-forward behavior: viewers tap or swipe to move through a sequence of clips, stickers and polls. That ephemeral, demand-driven format encourages fast reactions, immediate replies and habitual daily tuning in.
Stories matter because they deliver consistent daily visibility and a different kind of reach than posts or Reels. Practical benefits include:
Top-of-feed placement: Stories sit above the feed, creating repeat impressions with followers.
Higher conversational intent: Stickers like questions, polls and DM prompts convert passive viewers into message senders.
Real-time urgency: The 24-hour lifespan drives fast engagement and time-sensitive offers.
In the marketing funnel, Stories are powerful for awareness, engagement and early conversion. Use Stories to tease new products (awareness), gather feedback or preferences with polls and sliders (engagement) and capture hot leads through quick-respond CTAs that push conversations into DMs (lead generation).
This action-first guide teaches everything you need to produce Stories that scale interactions and turn them into tracked leads. You will learn:
How to build a concise storyboard for multi-slide narratives with a clear call-to-action.
Sticker tactics that boost replies and collect intent signals (polls, quiz, emoji slider, question box).
Scheduling best practices and how to align Stories timing with audience habits (note: publishing still occurs in Instagram; scheduling tools are discussed as workflow).
Automation playbooks that route Story replies into conversations, moderate messages, and convert prospects into tracked leads using Blabla’s AI replies, moderation and conversation automation.
Each lesson includes practical examples you can implement today: a product teaser sequence, a poll-to-DM lead funnel, and an automation script to qualify and tag leads automatically with Blabla. For example, a three-slide sequence: hook, demo, CTA (use sticker instead), plus a question sticker that asks intent, then an automated Blabla reply that asks a qualifying question and tags the lead, yields measurable conversions.
Build an Effective IG Stories Strategy to Increase Engagement
Now that we understand why Stories matter, let's build a practical strategy that turns viewers into active responders.
Set clear goals and KPIs. Pick one primary objective per Story series and measure it with concrete metrics: engagement rate (taps forward/back, exits), replies per 1,000 views, link clicks or link-sticker CTR, follower lift during a campaign window, and attributable conversions (discount code uses or tracked checkouts). Example targets for a new account: 3–6% reply rate, 8–12% link-sticker CTR, and a 2–4% follower lift over a week. Track KPIs daily to spot story-to-story momentum and adjust creative if exits spike.
Audience-first planning. Use Instagram Insights and simple tests to identify top follower behaviors and prime times: which Stories get the longest view time, which stickers get the most taps, and what hours produce the highest completion rate. Define a clear hook that matches behavior — if followers respond to quick tips, start with a “1-minute tip” frame; if they love BTS, open with a raw moment that promises a reveal. Practical tip: run a two-day experiment where you post similar content at different times and compare reply and completion metrics before committing to a schedule.
Storyboards and content pillars. Build repeatable mini-series so viewers learn what to expect and return habitually. Create 3–4 pillars and rotate them:
Teasers (build curiosity, end with “reply to get the reveal”)
Tutorials (short step-by-step with a poll or quiz)
Social proof (customer takeovers, reviews, tagged UGC)
Offers (limited-quantity drops or exclusive codes)
A simple 4-slide storyboard example: 1) attention-grabbing hook, 2) quick value or demo, 3) interactive sticker (poll/quiz/question), 4) CTA with link sticker or DM prompt. Repeat this structure across a mini-series so viewers begin to expect value and interaction.
Tactical engagement techniques. Layer calls-to-action and design a sequence that reduces friction:
Sequenced hook — lead with a surprising stat or bold visual to stop swipes.
Value delivery — give immediate benefit so viewers feel compelled to engage.
Interaction sticker — use poll, quiz, question, or countdown to invite a tap.
Low-friction next step — “DM ‘YES’ for 20% off” or a link sticker for more info.
Plan a week that prompts interaction:
Mon: Teaser + question sticker
Tue: Tutorial + poll
Wed: Social proof + quiz
Thu: Offer + countdown sticker
Fri: Follow-up recap + DM CTA
Use Blabla to automate the conversational follow-ups: set AI replies to recognize sticker responses, send instant qualifying questions, moderate abusive replies, and turn positive DMs into tracked leads for sales follow-up. That keeps your Story cadence high while ensuring every interaction becomes actionable.
Measure per-story and campaign performance weekly, compare conversion rates by CTA type, and export qualified leads to CRM for follow-up; sample reply: “Thanks — code sent, we’ll add you to the VIP list” within 24 hours.
Sticker Tactics: Use Polls, Questions, Quizzes and Link Stickers to Drive Responses and DMs
Now that we have a strategy, let's dig into sticker tactics that spark replies and DMs.
Use this sticker-by-sticker playbook to pick the right interaction for your goal. For each sticker I list when to use it, a concrete prompt, and the replies you should expect:
Polls — when to use: binary choices, quick preference checks, or A/B tests. Example prompt: "Which color for our new tote? Blue or Tan?" Expected replies: votes, followed by follow-up DMs from voters who want to know availability or discounts.
Emoji slider — when to use: gauge enthusiasm or intensity. Example prompt: "How excited are you for Friday's drop?" Expected replies: slider moves and often short DMs like "Tell me more" from high scorers.
Question sticker — when to use: open-ended feedback, FAQs, or user-generated content requests. Example prompt: "Ask me anything about fit & sizing." Expected replies: textual questions and long messages suitable for leveraging AI replies.
Quiz — when to use: product knowledge, fun facts, or lead qualification. Example prompt: "Which ingredient soothes skin best? A, B, or C?" Expected replies: answers and repeat engagement; use scores to segment audiences.
Countdown — when to use: launches, limited-time offers, and event reminders. Example prompt: "Countdown to launch — tap to get a reminder." Expected replies: opt-ins and follow-up DMs when the timer ends.
Turn stickers into conversations by sequencing them within a Story thread. A typical conversion sequence:
Hook slide with poll to get a quick yes/no.
Follow-up slide with question sticker asking for a reason.
Third slide with a link sticker or CTA to DM "Send 'YES' to learn more."
Use micro-scripts to remove friction. Example scripts:
Poll to Question follow-up: "Poll results are in — many chose Blue. Tell us why using the question sticker below." Small CTA: "Reply with 'Why Blue' and we'll DM a 10% code."
Slider to DM: "Love this slider? Slide to 10 and send 'HYPE' in DM for an early look."
Blabla helps automate the reply phase: set AI smart replies to handle initial question sticker responses, route high-intent replies into DM sequences, and flag messages for human review so nothing slips through moderation.
Link sticker best practices to increase clicks without hurting engagement:
Persuasive microcopy: use clear, action-driven text like "See size guide" or "Claim 20% off" rather than "Swipe up."
UTM tagging: append UTM parameters for campaign and sticker type to track attribution.
Placement: put link on the slide immediately after a question or poll; center-right placement performs well visually.
CTA wording: keep it short, benefit-focused, and specific: "Get your sample" outperforms "Learn more."
Measure sticker performance and iterate with these metrics:
Sticker taps (votes, slider moves, quiz answers)
Replies and DM conversion rate (sticker-to-DM)
Link click-through rate and post-click conversions
Follow-up engagement (replies to automated DMs)
Run simple experiments: A/B test phrasing ("Tell us why" vs "Share why"), timing (place the question sticker immediately vs two slides other tools), and CTA wording. Track changes over at least 48 hours to control for time-of-day variance.
Treat every sticker interaction as a micro-conversion. Use automated replies to acknowledge responses instantly, then route high-intent messages into personalized DM workflows so Story engagement becomes measurable, scalable conversions.
High‑Engagement Story Types & Production Workflow (Storyboard to Publish)
Now that we’ve covered sticker tactics, let’s focus on the Story types and production workflow that make those stickers land.
High-engagement Story Types
BTS (behind-the-scenes): short setup clips, raw mistakes, quick reveal — encourages replies with prompts like “want to see more?”
Tutorials/snippets: step-by-step micro-tutorials (3–4 steps) that deliver immediate value and invite saves or DMs.
FAQ/AMA flashes: single-question answers that reduce friction around common objections and prompt follow-up questions.
UGC showcases: customer videos or reviews edited into a montage with a CTA to submit their own — social proof fuels replies and conversions.
Limited-time promos: countdowns and urgency-focused frames that push clicks and immediate responses.
Branded mini-quizzes: gamified slides that increase completion and create conversational hooks.
Practical 3–5 Frame Storyboard Templates (single-action focused)
Use tight storyboards that always ask for one clear action: reply, click, or follow. Below are compact shot lists ready for production.
Action: Reply (3 frames)
Hook — bold headline + short video (0–3s) stating the topic.
Prompt — visual example or quick benefit + question sticker invitation.
Close — short CTA with incentive (e.g., “Tell us your pick — we’ll DM a tip”).
Action: Click (4 frames)
Problem — single-frame context showing pain point.
Solution preview — demo clip or before/after.
Link tease — persuasive microcopy with arrow pointing to the link sticker.
Urgency — countdown or limited-availability line.
Action: Follow (3–5 frames)
Value argument — what followers gain.
Showcase — 1–2 examples of past content.
Social proof — follower count or testimonial.
CTA — “Follow for more” with visual animation.
Batch-creation and Editing Workflow
Plan a shoot list from storyboards; shoot vertical at 1080×1920 and frame for safe zones (keep critical text inside inner 14% margins).
Batch-capture similar scenes to save setup time and maintain visual consistency.
Tools: edit in CapCut, InShot or Premiere Rush; design frames and stickers in Canva; transcribe with Descript to speed captions.
Aspect and exports: confirm 9:16, export H.264 at 30fps, and test on-device before upload.
Captions & alt text: add burned captions plus native IG captions and fill alt text for images to improve accessibility and discovery.
Sound selection: choose loop-friendly tracks and set audio levels around 75–85% to avoid clipping; include an option with muted captions for silent viewers.
Design and Pacing Tips
Text hierarchy: headline in bold, larger size (visual focal point), secondary info smaller, CTA contrasted with color or background band.
CTA placement: place CTAs in the bottom third and keep placement consistent across frames so viewers know where to look.
Sticker timing & animation: introduce interactive stickers on frame two, wait ~1.5–2 seconds after the visual reveal before prompting, and avoid multiple animated stickers that compete for attention.
As you tighten production, tie the output to conversation systems: Blabla captures replies and routes Story-driven conversations into automated flows so your production work converts to measurable leads without triage.
Schedule, Automate, and Turn Story Interactions into Tracked Leads (Automation Playbooks with Blabla)
Now that you have a repeatable production workflow, set a posting cadence and automate the replies that turn Story interactions into tracked leads.
Scheduling and cadence: balance reach, frequency, and audience fatigue. Use Instagram Insights to identify high‑engagement windows referenced earlier, then validate with short A/B tests. Practical test framework: post similar 3‑frame Stories at two different times for two weeks and compare reply rates, sticker taps, and link clicks. Recommended starting cadence: aim for one to three Stories per day for small audiences, and three to seven for larger or highly engaged followings; prioritize consistency over volume. Watch for mid‑Story drop‑offs (pages where viewers stop) and reduce length or change hooks accordingly.
Automation playbooks (step‑by‑step): below are three tested sequences you can adapt.
Poll → auto‑DM follow‑up: trigger when a viewer votes; wait five to twenty minutes then send an automated DM acknowledging the vote and offering a next action. Example: “Thanks for voting! Want a quick tip based on your choice? Reply yes and I’ll send it.” Follow up with the tip and tag the conversation as poll‑lead.
Question sticker → prewritten response + CRM capture: immediately auto‑reply with a tailored answer and a request for contact info. Example: “Great question—here’s the quick answer: [short reply]. If you’d like a PDF or offer, reply with your email or type OPT‑IN.” Tag as question‑hot and map collected fields to your CRM.
Link click → reminder drip: when a viewer taps your link sticker, send an immediate thank‑you DM, then a reminder 24 hours other tools if no conversion. Example: “Thanks for checking the link! Need help deciding? Reply with 1 for more details or 2 for a demo.” Use tags like clicked‑link and warm‑lead.
How to implement these playbooks using Blabla: remember Blabla does not schedule Stories; it automates conversations. Implementation steps:
Create triggers based on sticker events, link taps, or keywords.
Craft AI‑assisted reply templates in Blabla and set timing delays (immediate, 10 minutes, 24 hours).
Add tagging rules to classify poll, question, and click leads.
Configure data capture fields (email, name, phone) and map to your CRM or email provider.
Enable moderation rules to filter spam and abusive messages so your brand stays protected.
Monitor dashboards for response rates and hand‑off flagged conversations to humans.
Blabla’s AI‑powered comment and DM automation saves hours of manual work, increases response rates, and protects brand reputation by catching harmful content while routing sales‑ready conversations into your CRM.
Testing, rate limits and consent: QA every flow in a staging account before launch. Best practices include:
Limit proactive outreach to one message within the first hour and one follow‑up within 24–48 hours.
Include a clear opt‑out phrase (for example, “Reply STOP”).
Log consent when users provide contact details and ensure collected data is stored securely.
Comply with relevant privacy regulations and review Instagram’s messaging policies to avoid throttling.
QA checklist: test triggers, review templates, simulate edge cases, and verify CRM mappings.
Run short experiments, iterate on messaging, and let Blabla handle message automation so your team can focus on high‑value conversions.
Measure impact by tracking conversation tags, conversion rates, and average response time; export reports weekly.
Measure Story Performance: Key Metrics, Reporting and Optimization
Now that you can automate Story interactions and capture leads, it's time to measure what works and optimize.
Which Story metrics matter and how to interpret them:
Impressions — total views; high impressions with low reach suggest repeat viewers.
Reach — unique accounts reached; use reach for audience size.
Exits — where viewers left; spikes on specific frames point to weak hooks.
Taps forward — skipping ahead; high taps forward suggests pacing is too slow.
Taps back — rewatching a frame; indicates interest or unclear messaging to clarify.
Sticker taps — direct engagement with interactive elements; measure sticker tap rate (sticker taps ÷ impressions).
Replies and saves — intent signals; replies often convert to leads and saves indicate value.
Turn metrics into actions:
Use view-through rate (reach ÷ impressions) and exit points to optimize opening frames: if exits concentrate on frame two, rewrite the hook and test a stronger visual.
If taps forward are high but sticker taps are low, move the sticker earlier or change CTA copy to match intent (e.g., "Vote quick — 2 sec").
When taps back increase, add a follow-up clip or expand the idea into the next Story.
Example: a product demo with 40% exit on frame three — shorten the demo, add the benefit in frame one, retest for a 15–30% reduction in exits.
Attribution and tracking:
Use UTM parameters on link stickers and trackable short links to attribute clicks to a specific Story.
Blabla complements link tracking by tagging DMs and replies with the originating Story ID or campaign tag when it auto-replies or captures lead data. When a customer replies, Blabla immediately adds a tag like "Story_Sale_June" and sends the attribute to your CRM, so leads map back to the triggering Story.
Blabla also saves hours of manual tagging, boosts response rates with AI replies, and filters spam or abusive messages to protect brand reputation.
A/B testing framework and reporting cadence:
What to test: CTA wording, sticker type, thumbnail/hook, frame length, and post time.
Run tests 3–7 days or until each variant hits 500 impressions.
Read results using conversion rate (sticker taps or replies ÷ impressions), relative lift, and confidence trends; aim for a minimum practical lift (e.g., 10% increase) before rolling changes.
Reporting cadence: produce a weekly engagement snapshot (impressions, reach, sticker taps, replies, exits) and a monthly optimization report with A/B outcomes and recommended creative adjustments.
Use metrics to iterate.
Story Highlights, Archives and Conversion Best Practices to Turn Viewers into Followers & Customers
Now that we understand how to measure Story performance, let’s turn those insights into lasting assets and predictable conversions.
Use Highlights strategically. Create evergreen sequences—FAQ, product demos, onboarding, social proof—and organize them by audience need (New visitors, Shoppers, Fans). Name covers with action words: "How it Works", "Top Picks", "Reviews". Design cover images that invite taps: bold icons, consistent palette, clear typography and one-word labels. Example: a shoe brand uses "Fit", "Care", "Reviews" to guide purchase decisions.
Let archives work for you. Archived Stories extend reach and fuel repurposing: compile high-performing frames into short Reels, carousel feed posts, or ad creatives. Republish top archive clips as part of a 30/60/90 repromotion cadence—strip stickers, refresh captions, and A/B test hooks. For UGC, always request explicit permission before reposting and keep written consent records; when creators require credit, tag and mention them in captions.
Design tip: keep highlight covers readable at small sizes—use simple vector icons, 110x110 pixels export size, and test on a phone. For republishing, rotate captions to reflect seasonality and add fresh CTAs so archived assets stay relevant and compliant with promotions regularly.
Concrete CTA templates and conversion flows. Use simple, tested CTAs and match follow-ups to intent:
Follower CTA: "Tap our Highlights for more → Follow for daily tips." Follow-up: auto-thank you DM that asks a single preference question.
DM-first offer: "Reply 'EARLY' for 20% off" — Blabla auto-replies with a unique code, captures email, tags the lead, and sends a reminder 24 hours other tools.
Limited-time link CTA: "Swipe up to claim — ends midnight" — send an auto-DM to non-clickers after 6 hours.
Sample follow-up sequence: immediate auto-reply (thank you + next step), 24-hour value nudge (testimonial + product benefit), 72-hour urgency message (countdown + promo). Blabla automates replies, captures answers, and syncs tags to your CRM so conversations convert to tracked sales.
Final checklist before publish:
Stickers: use them purposefully; avoid clutter
CTA: clear, single action per Story
Branding: consistent covers and tone
Consent: UGC permissions logged
Republish plan: schedule 30/60/90-day boosts
Run this checklist before every Story batch to turn viewers into followers and customers.
Sticker Tactics: Use Polls, Questions, Quizzes and Link Stickers to Drive Responses and DMs
Following the strategic framework in the previous section (Build an Effective IG Stories Strategy to Increase Engagement), this section focuses specifically on how to use Instagram Story stickers as tactical engagement tools. To avoid overlapping content, note: here we cover practical implementation and best practices for sticker-driven interactions; Section 3 will cover broader high‑engagement story formats and creative examples where stickers are commonly used.
What these sticker tactics do
Stickers turn passive viewers into active participants. Use them to gather feedback, spark conversations, surface content ideas, qualify leads, and drive direct messages or link clicks.
Sticker types and tactical use
Polls
Quick binary or multi-option questions that are ideal for fast feedback and lightweight interaction.
Use for: A/B preferences, quick opinions, or to steer a follow-up story.
Tips: Keep choices short, limit to 2–4 options, pair with clear context (e.g., "Which cover should we use?").
Example CTA: "Tap to choose — we’ll share results tomorrow."
Questions
Open-ended prompt sticker for collecting audience questions, ideas, or prompts for UGC.
Use for: Q&A sessions, soliciting testimonials, or sourcing user stories.
Tips: Give a clear prompt (e.g., "Ask me anything about X" or "Share your best tip for Y"), and let respondents know how you’ll use answers.
Example CTA: "Submit a question — I’ll answer in Friday’s stories."
Quizzes
Multiple-choice quiz sticker that encourages engagement through gamification and education.
Use for: Testing product knowledge, onboarding, or fun brand trivia.
Tips: Make questions visual and short; offer immediate feedback or follow-up content based on results.
Example CTA: "Take the quiz — swipe up for the answer breakdown."
Link stickers
Direct traffic to blog posts, products, signups or longer-form content. They’re best used when you want a measurable conversion path from stories.
Use for: Driving visits to landing pages, product pages, or signup forms.
Tips: Always explain the value behind the link (e.g., "Read the full guide") and test the landing experience for mobile.
Example CTA: "Tap to read — 3-minute guide."
Best practices for sticker-driven stories
Be explicit about what you want viewers to do — short, single CTAs work best.
Design for visibility: high contrast, clear placement, and avoid crowding the sticker with busy visuals.
Time your asks: don’t overload a single story sequence with multiple stickers; spread them across stories or days.
Close the loop: share results or responses publicly when appropriate to reward participation and build trust.
Use stickers to create threads — e.g., poll first, then follow up with results and a question sticker to deepen the conversation.
When to use stickers vs. other tactics
Choose stickers when you want direct, low-friction responses. Use other story techniques (visual storytelling, video demos, countdowns) when the goal is awareness or to convey complex information; those formats are discussed in Section 3 along with creative examples that often include sticker usage.
Measuring success
Track metrics linked to your objective:
Engagement: sticker responses, reply DMs, and taps forward/back.
Conversion: link clicks, swipe-ups, or visits to linked pages from link stickers.
Retention: repeat participation over time and follow-up interactions.
Use A/B tests (different prompts, visuals or CTAs) to optimize response rates.
Quick templates
Poll: "Which design should we launch? A or B — tap to pick. Results tomorrow!"
Question: "Share your top challenge with [topic] — we’ll pick 3 to solve live."
Quiz: "How well do you know [product]? Take the quiz — spoiler: winners get a discount."
Link sticker: "Get the checklist → Tap to download (30-second read)."
By treating stickers as tactical tools—focused on execution, timing, messaging and measurement—you can avoid overlap with format-level guidance elsewhere in the guide while still getting the maximum engagement value from polls, questions, quizzes and link stickers.
Schedule, Automate, and Turn Story Interactions into Tracked Leads (Automation Playbooks with Blabla)
With a repeatable production workflow in place, the next step is to capture story interactions and convert them into tracked leads using automation playbooks. Keep triggers simple, define clear timing for each step, and connect every action to your CRM and analytics so you can measure impact.
Here are practical playbook patterns you can adapt:
Basic immediate + reminder flow: When someone replies or taps a story CTA, send an immediate thank-you Direct Message. If there is no conversion within 24 hours, send a polite reminder message. If there is still no conversion after 72 hours, escalate to another channel—e.g., send an email, add them to a retargeting ad audience, or trigger a short nurture sequence.
Lead qualification and routing: Use quick automated questions to qualify leads. If they score above your threshold, automatically create a CRM record, tag the lead source, and assign to a salesperson for follow-up within 24–48 hours. If they don’t qualify, add them to a longer-term nurture list and continue to engage with lower-frequency content.
Event-triggered offers: Trigger a time-limited offer when a user watches a story to completion or engages with a sticker. Send the offer immediately and schedule a single reminder 24 hours before the offer expires. Record clicks and conversions with UTM parameters so you can attribute performance.
Implementation tips:
Map triggers to measurable events (reply, sticker tap, swipe-up/click) and push those events into analytics and your CRM.
Use consistent tagging and UTM parameters to track story-to-conversion paths across platforms.
Respect frequency and privacy: limit reminders, include clear opt-out instructions, and comply with messaging regulations.
Test and iterate: A/B different reminder timings, message copy, and escalation channels to find the highest-converting sequence.
Story Highlights, Archives and Conversion Best Practices to Turn Viewers into Followers & Customers
Building on the previous section about measuring story performance, this section focuses on practical ways to use highlights, archives, and conversion tactics so your best-performing stories keep delivering value.
Story Highlights
Use highlights to extend the life of top-performing stories. Group by theme (products, tutorials, testimonials) so new profile visitors quickly find your best content.
Design cover images and consistent labeling to make highlights scannable and on-brand.
Rotate and refresh highlights every few weeks to keep them relevant without losing evergreen content.
Archives
Keep a clean archive to reference past story performance and reuse successful formats or creative assets.
Tag archived stories with performance notes (e.g., high CTR, strong engagement) so you can reproduce what worked.
Use archived content as a testing pool for repackaging into posts, reels, or new stories.
Conversion Best Practices
Make CTAs clear, single-minded, and easy to act on — one CTA per story frame works best.
Use urgency and value (limited offer, free download) but be honest about the offer and next steps.
Optimize landing pages for mobile and minimize friction: pre-filled forms, clear confirmation, and fast load times.
Integrate tracking and segmentation so you can follow Story-attributed leads through your funnel and measure ROI.
Example CTA flow: This CTA captures the email, tags the lead in your CRM, and sends a reminder to the user 24 hours later; it can also forward the contact details and tag data to other tools in your stack for further follow-up.
These practices, paired with the measurement techniques from the previous section, help turn one-off viewers into repeat followers and paying customers.






























































