You can reach over 20 million active users in Saudi Arabia across Meta platforms — but reach alone won't deliver sales. Are your Facebook Ads actually converting, or just costing you money? Targeting Saudi audiences, creating culturally accurate Arabic creatives, and setting up reliable conversion tracking can feel overwhelming; meanwhile ad comments and DMs multiply and leads fall through the cracks. Small teams and agencies often waste budget optimizing the wrong metrics or miss legal and cultural nuances that hurt performance.
This guide is an end-to-end, step-by-step playbook for Saudi businesses: clear Ads Manager how‑tos, audience and budget benchmarks, ready-to-use Arabic ad copy and Ramadan campaign templates, plus conversion-tracking checklists. You’ll also get pragmatic automation flows (comments → DM → WhatsApp) and practical legal and cultural dos & don'ts to stop revenue leakage and scale efficiently. Read on to set up, optimize and automate Facebook Ads that actually boost ROI in Saudi Arabia.
Why Facebook Ads Matter for Businesses in Saudi Arabia (Beginner Overview)
This brief overview explains how Meta advertising maps to the Saudi market and what this guide will help you do.
Facebook and Instagram ads work well in Saudi Arabia because most users are mobile-first, WhatsApp is the primary messaging channel for customers, and buying behavior spikes around local events like Ramadan and Saudi National Day. For example, a Riyadh boutique can move interested users from an ad to a WhatsApp lead chat to speed qualification and close smaller orders.
Practical, high-impact tips to keep top of mind as you read: design vertical mobile creatives, write concise Arabic headlines, use click‑to‑WhatsApp CTAs for fast lead capture, and schedule budget increases around Ramadan windows.
This guide walks beginners through the essential steps and examples you’ll need to create, optimize, and automate Meta ad campaigns for Saudi audiences. You will learn:
Ads Manager setup, Pixel & CAPI configuration with screenshots and examples.
Targeting strategies for Saudi cities, language choices, interests and lookalikes.
Measurement basics: ROAS, CPA, conversion tracking and reporting cadence.
Practical automation: handling comments, DMs and routing leads at scale.
Tools like Blabla can automate replies and moderation in Arabic, route leads to the right reps, and capture conversation data so your team focuses on higher‑value tasks.
Next: we’ll build the technical foundation — Ads Manager, Pixel/CAPI, Business Settings and messaging integrations — so you can start running campaigns reliably.
Step-by-Step: Setting Up Facebook Ads Manager, Pixel, and Business Settings for KSA
Now that we understand why Facebook Ads are essential for Saudi businesses, let's build the technical foundation you’ll use to run and scale campaigns.
Create and verify Business Manager, add Pages and ad accounts
Start by creating a Business Manager account using a business email, not a personal address. In Business Settings add your Facebook Page(s) and create or claim ad accounts. Set your primary currency to Saudi Riyal (SAR) and connect local payment methods such as Saudi-issued cards or supported bank transfers. Practical tip: create a separate ad account per market or brand to avoid billing and permission confusion.
Verify the business for Saudi requirements
Business verification is necessary for access to certain features and for ad approvals in Saudi Arabia. Provide the official commercial registration (CR) and a Saudi phone number. Verification speeds up approvals for call-to-action assets and WhatsApp linking.
Install and test the Facebook Pixel and Conversions API
Install the Facebook Pixel on your site to track on-page events, and implement the Conversions API (CAPI) to send server-side events for higher reliability. Configure these standard events at minimum:
ViewContent: when a product or page is viewed
AddToCart: when a user adds an item to the cart
Purchase: completed transactions with value and currency (SAR)
Lead: signups, quote requests, or contact forms
Local testing tips: use test events in Events Manager, set up a staging page with sample purchases, and verify that both pixel and CAPI fire for the same events. Include currency and value parameters to avoid attribution mismatches.
Link WhatsApp Business and Messenger
In Business Settings connect your WhatsApp Business account and Messenger to your Page. Assign inbox access to team members and configure business hours and an away message in the inbox settings. Example: set automated read receipts and an after-hours message in Arabic and English for Ramadan and weekends.
How Blabla helps here: after linking messaging channels, Blabla can automate replies to DMs and WhatsApp messages, moderate incoming comments, and route leads to sales reps. This reduces response time and ensures consistent Arabic-language replies during peak seasons.
Inbox access and team permissions
Create roles for agents (Inbox, Moderator) instead of sharing personal credentials. Use dedicated folders or tags in the inbox for “High-value leads”, “Orders”, and “Support” so agents can prioritize. Train staff on using these tags and set SLAs for response times.
Account structure and naming conventions
Use a simple, scalable structure: Campaign → Ad Set (audience) → Ad (creative). Naming conventions example:
Campaign: Objective_Product_Ramadan_2026
Ad Set: Audience_Geo_KSA_Age25-44_InterestsShopping
Ad: Creative_ProductImage_V1_ArabicCopy
Folder tips: group campaigns by objective (Awareness, Traffic, Conversion) and year. Keep a spreadsheet documenting naming rules and audience definitions to avoid drift as you scale.
Quick setup checklist: verify business documents and CR, set SAR payments, install Pixel and CAPI with the four core events, connect WhatsApp and Messenger, assign inbox roles, define naming conventions, and run a low-budget test campaign while monitoring Events Manager and inbox routing daily.
Targeting Saudi Audiences: Age, Region, Interests, Languages, and Audience Types
Now that we have your Ads Manager in place, let's refine who sees your ads in Saudi Arabia.
Demographics and geography
Start with age brackets that match purchase intent: 18–24 for awareness and trends, 25–34 for impulse purchases and mobile commerce, 35–44 for higher average order value (AOV) and family-focused products, 45+ for traditional categories like appliances and insurance. Create separate ad sets for each bracket to measure performance and allocate budget to the best performers.
Urban vs regional targeting matters in Saudi: prioritize Riyadh, Jeddah, and Dammam for most consumer categories because of population density and higher online spending. Use governorate targeting when you have store presence, delivery limitations, or region-specific offers. Use radius targeting (5–20 km) around malls, events or POP-up stores for local promos and store visits. Practical tip: start broad at governorate level, then narrow to high-performing cities and apply higher bids for top neighborhoods.
Language and cultural targeting
Decide Arabic vs English by audience: use Arabic (Modern Standard or Gulf dialect) for mass-market consumer goods, Ramadan campaigns, and family-focused messaging. Use English for expat audiences, high-tech products, or when creative includes English-only assets. Prefer localized creatives over strict language targeting: rather than relying only on Facebook language settings, run separate ad variations in Arabic and English to A/B test engagement. Example: create Gulf Arabic headlines for Riyadh Ramadan ads and Modern Standard Arabic for nationwide educational messages. For expats, target specific languages (Urdu, Tagalog, English) and craft matching creatives.
Interests, behaviors and device targeting
Target interest categories that perform well in KSA:
Shopping categories: online shopping, fashion, beauty, electronics, home appliances
Seasonal/religious: Ramadan, Umrah, Eid shopping, halal food
Behaviors: frequent buyers, engaged shoppers, recent purchasers
Device and OS targeting: test iOS vs Android—iPhone users often show higher AOV; Android campaigns may need broader reach and different creative. Also target mobile carriers or connection types for video vs static ads.
Custom, lookalike and exclusion audiences
Leverage first-party data: custom audiences from website visitors, high-value customers, and CRM lists convert best.
Example flows:
Build a 180-day website visitors audience and exclude recent purchasers (30–60 days) to avoid waste.
Create a 1% lookalike from top 5% revenue customers for prospecting; scale with 2–5% to expand reach.
Use exclusion lists: exclude low-value purchasers, support contacts, and staff lists.
Automation note: when prospecting to lookalikes or running Ramadan promos, use Blabla to automate DMs and comments, qualify leads with scripted AI replies, and moderate conversations so incoming messages from targeted campaigns convert without adding manual workload.
Practical testing checklist:
Split test age brackets as separate ad sets
Run Arabic vs English creatives simultaneously
Iterate on region-specific bids and radius targeting
Use 1% lookalikes for precision, expand gradually and exclude converters
Budgeting and Cost Optimization in Saudi Arabia: Benchmarks, Bidding, and Scaling
Now that we understand how to target Saudi audiences, let’s look at realistic budgets and tactics to lower costs while scaling performance.
Typical cost benchmarks in KSA (ranges are averages and vary by industry, season, and creative quality):
CPC (cost per click): SAR 0.40–2.50 for broad awareness; SAR 0.80–5.00 for competitive retail verticals.
CPM (cost per 1,000 impressions): SAR 8–45, higher during peak seasons like Ramadan and Saudi National Day.
CPA (cost per acquisition / purchase): SAR 25–220 depending on product price and funnel length.
Factors that raise costs: peak season demand (Ramadan promotions, National Day), narrow high-value audiences, low ad relevance, and heavy competition on placements. Factors that lower costs: broader audiences, stronger creative relevance (local Arabic copy), and improved conversion rates on landing pages.
Choosing objective and bid strategy depends on funnel stage and goals:
Awareness: choose Reach or Brand Awareness with Lowest Cost bidding to maximize impressions and keep CPMs predictable.
Consideration: use Traffic or Engagement with Cost Cap when you want a predictable CPC while testing creatives and landing pages.
Conversion: select Conversions or Catalog Sales with Cost Cap or Target ROAS to control CPA or maximize value. Use Target ROAS when you have stable historical ROAS data (e.g., 3x).
Example: a mid-sized e‑commerce store selling apparel in Riyadh can run Traffic campaigns with Cost Cap to drive catalogue views, then switch to Target ROAS for purchase campaigns once ROAS stabilizes.
Budget allocation and scaling rules — recommended split (adjust to business size):
Top of funnel (awareness): 40–60% — testing creatives and building audiences.
Middle funnel (consideration/remarketing): 20–35% — engage visitors, collect leads.
Bottom funnel (conversion): 15–30% — focused purchase/lead generation spend.
Scaling winners safely: increase budget by 20–30% every 3–5 days, avoid abrupt 2x jumps that restart learning; duplicate winning ad sets and increment budgets on the duplicate; prioritize increasing budget on ad sets with stable CPAs and conversion rates.
Dayparting, frequency capping and scheduling tips for Saudi behavior to cut wasted impressions:
Peak hours: target evenings (19:00–23:00) and lunch (13:00–15:00) for consumer brands; Friday midday often sees high engagement.
Weekends: Friday–Saturday show different browsing patterns — test shifting higher budget on Friday evenings during Ramadan and promotions.
Frequency caps: set 1–2 impressions/week for awareness, 2–4 for retargeting to avoid creative fatigue and ad fatigue.
Ad scheduling: run conversion campaigns when you can respond quickly to inquiries; if you need 24/7 responsiveness, use Blabla to automate replies to comments and DMs so conversion ads can run around the clock without losing leads.
Practical checklist: set realistic CPA targets based on product margins, pick bid strategies per funnel stage, allocate 40–60% to awareness for growth, scale winners gradually, and use dayparting + frequency caps to protect budget.
Creating High-Converting Arabic Ad Creatives and Copy (Templates + Ramadan Playbook)
Now that we covered budgeting and scaling, let's focus on crafting Arabic creatives and copy that convert in Saudi Arabia.
Best practices for Arabic copywriting
Right-to-left layout: test creatives on mobile and desktop to ensure proper alignment, punctuation, and truncation. Mobile often shortens headlines — keep headlines to 3–6 words and primary text under 125 characters for clarity.
Culturally appropriate messaging: avoid controversial or provocative angles; favor family, hospitality, and convenience. Respect modesty norms in imagery and tone.
Simple, action-focused CTAs: use Arabic CTAs that feel native and local — اشترِ الآن (Buy now), اطلب عبر الواتساب (Order via WhatsApp), احصل على العرض (Get the offer).
Language choice: use Modern Standard Arabic (MSA) for broad reach, and sprinkle Saudi colloquialisms like يا هلا or خصم خاص where you want local warmth.
Visual and format recommendations
Image specs: 1200×628 px for link ads, 1080×1080 px for feed/carousel, and 1080×1920 px for stories; keep logos small and avoid heavy text overlays to reduce ad rejection and improve delivery.
Video hooks: open with a 3–6 second hook; keep product ads 6–15 seconds and storytelling assets 15–30 seconds. Fast-paced cuts work well on mobile timelines.
Subtitles and fonts: always add Arabic subtitles — many users watch muted. Use legible Arabic fonts (Noto Naskh Arabic or similar) and ensure contrast against backgrounds.
Local visual cues: show modest dress, multi-generational family moments, hospitality scenes with dates/iftar settings, and gender-appropriate casting to match Saudi expectations.
Ad copy and creative templates (useable examples)
Product promo (MSA) — Headline: خصم 20% على تشكيلة الصيف. Primary text: تسوق الآن واستمتع بتوصيل مجاني داخل السعودية. Description: سارع قبل نفاد الكمية. CTA: اشترِ الآن.
Lead / WhatsApp CTA (local tone) — Headline: يا هلا بالعروض الخاصة. Primary text: هل تود استشارة سريعة؟ راسلنا عبر الواتساب للحصول على خصم حصري. CTA: اطلب عبر الواتساب.
Retargeting testimonial — Headline: العملاء يوصون بنا. Primary text: “خدمة سريعة وجودة ممتازة” — نضمن رضاك أو استرداد الأموال. CTA: احصل على العرض.
Ramadan-specific playbook
Timing: run awareness 2–3 weeks before Ramadan, switch to consideration during the first half, intensify conversion pushes mid‑Ramadan and in the last ten nights, and run Eid promos immediately after Ramadan ends.
Empathy-led messaging: acknowledge fasting and family time; emphasize convenience (fast delivery before iftar), thoughtful gift bundles, and charity-linked offers.
Formats & storytelling: recipe and iftar prep videos, UGC family moments, short emotional narratives that highlight togetherness rather than hard-sell language.
Sequencing: awareness → engagement (video/UGC) → conversion (limited‑time bundles) → remarketing (cart abandoners and past buyers).
Practical tip: prepare automated reply flows for FAQs, promo codes, and delivery windows so high engagement windows convert smoothly — Blabla helps here by automating Arabic replies to comments and DMs, moderating messages, and turning conversations into sales without publishing or scheduling posts.
Automation and Messaging: Handling Comments, DMs, and Integrating WhatsApp/Messenger
Now that we have strong Arabic creatives, let's explore automating conversations so your team can respond fast and consistently across comments, DMs, WhatsApp and Messenger.
Start with practical automation flows that match campaign intent and volume. Common patterns that work in Saudi markets:
Auto-replies for comments: A short public reply that invites a private conversation. Example: “شكراً! رسلنا لك رابط الطلب في الخاص — اكتب كلمة اطلب” (then send a DM flow). This reduces visible clutter while moving sales conversations to private channels.
Private-message prompts: Use comment-to-DM prompts and CTA buttons that trigger a guided message flow with quick replies (e.g., “Choose: 1) Size 2) Price 3) Delivery”).
FAQ bots: Build an initial menu covering Shipping, Returns, Sizing, Payment. Example flow: User taps “Shipping” → bot replies with delivery windows and a ZIP-based estimator → offers “Talk to agent” if they want live support.
Moderation rules to protect brand tone: Auto-hide or flag comments containing profanity, spam links, or disallowed claims; replace with a standard message or escalate to a moderator.
Integrating click-to-WhatsApp and Messenger ads: setup and best practices
In Ads Manager choose the Messages objective and select WhatsApp or Messenger as the destination.
Configure the starting message (the pre-filled text users send) using deep links. Example WhatsApp deep link: https://wa.me/9665XXXXXXXX?text=مرحباً%20أريد%20معلومات — adapt the text to Arabic.
Create quick replies (buttons) that steer users: e.g., “View catalog”, “Get price”, “Talk to rep”.
Set routing rules to send leads to specific sales reps or queues based on ad set, language, or product category, and define response SLAs (example: initial reply within 15 minutes business hours, escalation after 30 minutes).
Handling high volume with automation tools
Canned responses: Store templated replies for common queries (shipping times, return policy) and insert dynamic placeholders (name, product ID) to feel personal.
Intelligent routing: Route conversations by tag (VIP, Returns, High value) or by language/dialect so Arabic-speaking agents handle Gulf dialects.
Auto-enrichment: Capture ad metadata (UTM, campaign, product ID) and attach it to the conversation so agents see full context without asking basic questions.
Escalation rules: Auto-escalate unresolved or negative-sentiment conversations to supervisors after a set time or when certain keywords (e.g., ‘شكوى’) appear.
How Blabla helps: Blabla offers AI-powered comment and DM automation designed for Saudi audiences. Use its pre-built Arabic reply templates and moderation rules to instantly filter spam and hate while preserving brand tone. Blabla’s WhatsApp and Messenger integration flows include deep-link support, quick replies and routing templates so leads go straight to the right sales rep with SLAs attached. Practical wins: Blabla can save hours of manual work, increase response rates, convert conversations into sales with auto-enrichment of lead data, and protect reputation by automating moderation and escalation.
Practical tip: start with 3 core flows—FAQ bot, sales lead routing, and abuse moderation—test response SLAs for one week, then iterate responses and routing based on volumes and conversion metrics.
Tracking, Measuring ROI, Compliance, and Best Practices for Saudi Campaigns
Now that we covered automation and messaging, let's ensure your campaigns are tracked, measurable, and compliant.
Set up conversion tracking correctly: install the Facebook Pixel on checkout pages, and implement the Conversions API (CAPI) server‑side to capture events browser blockers miss. Use consistent custom event names (e.g., Purchase_SAR, Lead_Form) and pass an event_id for pixel + CAPI deduplication. Track monetary values in SAR and include order_id and currency. For offline conversions — in‑store sales, phone orders or WhatsApp confirmations — upload reconciled leads with timestamps so Facebook can attribute properly. Add UTM tagging to all creative links (utm_source=facebook, utm_medium=cpc, utm_campaign=ramadan_sale) so analytics ties clicks to revenue.
Measure ROI and set realistic KPIs by funnel stage. Metrics:
Top of funnel: CPM, CTR, view rate — brand awareness goals.
Middle: CPC, engagement rate, add‑to‑cart rate — audience warming.
Bottom: CPA and ROAS — conversions and revenue.
Calculate break‑even CPA with a simple formula: Max CPA = (Average Order Value × Gross Margin %) − variable costs per order. Example: AOV SAR 200 × 40% = SAR 80; minus SAR 10 variable costs → max CPA SAR 70. If your target ROAS is 3x on paid campaigns, you must keep CPA below AOV/3. Use projected 12‑month LTV when bidding for prospecting — if LTV SAR 600 and you want a 3x return, an acquisition up to SAR 200 can be justified.
Legal and cultural considerations in KSA: avoid content that could be interpreted as religiously insensitive or that conflicts with modesty norms; use family‑friendly imagery and localized Arabic phrasing. Ensure ads comply with local advertising rules and platform policies (no misleading health or financial claims). For privacy under Saudi regulations, obtain consent where required and limit personal data passed via CAPI; offer clear opt‑outs in messages and avoid sending sensitive personal data in plain text.
Reporting cadence and optimization loops: monitor delivery daily, run A/B tests weekly, and do monthly deep dives. Use experiment templates that vary one element at a time (creative, audience, placement). Typical test rules: run 7–14 days, aim for 50+ conversions per variant, declare a winner, then scale incrementally.
Blabla helps centralize reporting and automate ROI dashboards by combining ad metrics with conversation‑derived conversions from comments and DMs, saving hours of reconciliation, boosting response rates, and protecting brand reputation through moderation and spam filtering effectively.






























































