Terms of Use

Last updated: November 18, 2024

Welcome to Blabla.ai.

Thank you for choosing our solution to optimize your management and engagement on social networks. Please read these General Terms and Conditions of Use (the "Terms") carefully before using our service, available at https://www.blabla.ai and our associated platforms (the "Service"). These Terms constitute a legal agreement between you and Blabla.ai.

By downloading, installing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the Blabla.ai Privacy Policy and any additional conditions we may provide.

1. Service Overview

Blabla.ai provides tools for:

• Scheduling posts.

• Analyzing social media performance.

• Responding to comments and messages.

Blabla.ai only uses social media data to provide and enhance these features, in accordance with the policies of third-party platforms.

2. Eligibility

To use our Services:

• You must be at least 18 years old.

• Your use must comply with local laws and the rules of third-party platforms (Google, Facebook, TikTok, etc.).

3. Account Creation

• Creating an account is mandatory to access the Services.

• You must provide accurate information and keep it up to date.

• Inform us immediately at contact@blabla.ai in case of a security issue.

4. Payment Terms

Some features are paid:

• Payments are non-refundable and made in EUR or USD.

• Regularly check our pricing at https://blabla.ai/pricing.

5. User Data Use and Compliance with Third-Party Platforms

• Collected Data: We collect only the data necessary to provide our services (e.g.: comments, posts, metrics).

• Usage Limitations: Data is never used for advertising purposes or transferred to third parties, except for essential reasons for the Service operation (hosting, support).

• Compliance: Blabla.ai strictly adheres to partner platform policies (Google API, YouTube API, TikTok API, etc.) and uses data solely for the described features.

6. License for Blabla.ai Services

Blabla.ai grants you a non-exclusive and non-transferable license to use the Service subject to compliance with these Terms. Any modification, distribution, or derivation of our Service without written permission is prohibited.

7. User Content and Responsibilities

You retain the rights to your content, but grant a global license to Blabla.ai to use it within the Service.

You are responsible for the content shared through our platform and agree not to use Blabla.ai to:

• Publish illegal or harmful content.

• Violate third-party rights.

• Generate harmful content via AI.

Blabla.ai cannot be held liable for AI-generated responses. You must manually approve responses before publication.

8. Integration with Third-Party Services

Blabla.ai integrates with third-party platforms (YouTube, Instagram, Facebook, etc.). You must:

• Respect the terms and conditions of these third-party services.

• Understand that Blabla.ai is not responsible for third-party service malfunctions.

9. Data Privacy and Security

We protect your data with strict technical and organizational measures. For more details, please see our Privacy Policy.

10. Prohibited Conduct

It is forbidden to use the Service for:

• Fraudulent or illegal activities.

• Disrupting networks or systems.

• Mass data extraction (scraping) without permission.

11. Duration and Termination

Blabla.ai may suspend or terminate your access to the Service in case of:

• Violation of the Terms.

• Non-compliance with third-party platform rules.

Certain obligations (e.g.: content rights) will continue after termination.

12. Limitation of Liability

Blabla.ai provides the Service "as is" without explicit warranties. We cannot be held liable for damages resulting from your use.

13. Changes to the Terms

Blabla.ai reserves the right to modify these Terms. Changes will be posted on our website, and continued use of the Service implies acceptance.

14. Dispute Resolution

Any dispute related to the Terms will be resolved by arbitration or in the competent courts of Levallois-Perret, France.

15. Contact

For any questions or requests, contact us:

• Email: contact@blabla.ai

• Address: 11 rue Chaptal, Levallois-Perret, 92300, France